Terms

Payment

Payment must be made prior to the commencement of the course unless special arrangements are made with TTI prior to the course.

Please be aware that due to our having to commit to non-refundable expenses some considerable time prior to running the our courses, such as simulator rental, we must invoke a cancelation policy.  Details of this follow in the Registration and Cancelation section of this page.

Registration and Cancelation

To inquire about availability or register for a course please contact us by clicking here.  Once you have confirmed your registration / booked your place on a course, our confirmation will be sent to you which includes full details, recommended accommodation (if applicable), plus an invoice which will include payment details. 

Our cancelation policy is as follows;

  • Cancelation by you prior to 45 days before the start of the course - no charge/full refund of any fees paid.
  • Cancelation by you between 45 days and 31 days before the start of the course - 25% of the course fees will be charged.
  • Cancelation by you between 30 days and 15 days before the start of the course - 35% of the course fees will be charged.
  • Cancelation by you between 14 days and 6 business days before the start of the course - 50% of the course fees will be charged.
  • Cancellation by you 5 business days or less before the start of the course - 80% of the course fees will be charged.
  • "No shows" will be charged 100% of the course fees and no course documentation or materials will be supplied.
  • Any expenses incurred for courses arranged specifically for a client will be charged at cost plus a 15% administration fee

Cancelation fees will be charged regardless of pre-payment or not.

Please note that the Cancelation Policy above will be adhered to and you will be invoiced, but, in some circumstances, part of the cancelation fees may be applied to another course should another course be booked, in the future, by the same organization.

If you do cancel your registration, we will make every effort to re-sell your position on the course, and if successful we will credit you any cancelation fees applied.

We accept alternate attendees up to the start of the course.  As such, it is in your interest to find an alternate attendee if you find you cannot attend yourself.